Refund policy

Updated 18 October 2026

Emsai comes with a free 7-day trial, so you can try every feature before buying.

If Emsai doesn’t work for you after the purchase, ask for a refund within 14 days of the purchase and you’ll get it in full, no questions asked. Your license is then revoked.

Refunds are handled by Paddle, our reseller: reply to your receipt email or write to hello@emsai.app.